Privacy Policy
Last Updated: August 2026
1. Information We Collect
To provide our hosting services, we collect basic necessary information. This includes:
- Your Discord username or ID (for communication and support)
- Your email address (for billing and account recovery)
- Payment transaction records (processed securely via our payment providers)
- Server logs and IP addresses (for security, troubleshooting, and abuse prevention)
2. How We Use Your Information
We use the information we collect solely for the purpose of operating Storm Hosting. This includes provisioning your server, processing payments, providing technical support, and preventing malicious activities (like DDoS attacks or unauthorized access).
3. Data Sharing
We do not sell, rent, or trade your personal information to third parties. Your data is only shared with essential third-party service providers (such as payment processors or infrastructure hosts) to the extent necessary to operate the service.
4. Data Security
We implement standard industry practices to protect your data. However, please be aware that no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
5. Your Rights
You have the right to request access to or deletion of the personal data we hold about you. To do so, please contact us via our official Discord server. Note that deleting your data may require the termination of your active services.